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CounSol.com Video Testimonial EHR

July 15, 2022

Video Review of Counsol.com Counseling Practice management Software. Mental Health Professionals EHR


Video Transcript


Speaker: Nancy Warnars LPC, Licensed Professional Counselor

Nancy Warnars LPC: Hello, My name is Nancy Warner's. I'm a licensed professional counselor in the state of Michigan. I practice teletherapy throughout the state, and I have an office in East Lansing. I've been working with Counsol now, going on three years.

What were the reasons you selected CounSol.com for your practice management?

Nancy Warnars LPC: Launching my private practice, I gave a lot of thought to the software company that was going to support me on this journey. And one of the things when I was calling numerous companies, I would get no response back or some email telling me to read an article. And when I connected with Counsol, I felt like I had the customer support was so absolutely fabulous and Matt (Account Manager) for me has explained things. Well, sent me emails, sent me texts when I was confused about something, but he helped me make things work. And I, I am so grateful that I had that kind of teamwork to support me in this journey. It was awesome.

What is your favorite feature(s) of CounSol.com?

Nancy Warnars LPC: I'm going on three years with Counsol now, but when I first started using the software, I was pleasantly surprised how much fun it was to use. And it was it was just easy and I kept trying to make it harder than it was. And then I would call Matt (Account Manager) and I'd ask him a question and he'd explain it so well that I go, oh, that's how you do it. It it really made this whole experience like better than I ever could have expected and I'm so grateful, thank you!

How does CounSol.com make running your practice easier?

Nancy Warnars LPC: Using Counsol everything's at my fingertips. I can look up treatment plans. I can look at billing. There's so many different features that allow me to think of my practice in so many multiple ways in. It's just an enjoyable part of my day using the software. And, truly, I never thought I would be saying this about a software program!

What would you say to someone who is considering using CounSol.com?

Nancy Warnars LPC: If somebody is considering Counsol, don't consider, just get it. It's that simple. You won't be sorry. It's fun to use and great customer support. It's three years. My practice is growing and I so appreciate I couldn't have done it without the fine customer support Matt (Account Manager). And thank you again, Counsol. It's been a great three years.



Produced with Vocal Video