Speaker: Amy Yan, Client Success Manager
Could you share a few details about yourself and your role at Astanza Laser?
Amy Yan: Hi, my name is Amy Yan. I am the Client Success Manager at Astanza. I help all of our clients onboard with our foundational marketing services to help them achieve success with their new laser.
What's the best thing about working at Astanza?
Amy Yan: The best thing about working at Astanza would definitely be the people that I've met along the way. All of the people that I work with, we like to call ourselves the Astanza family, not the Astanza company. And all of the clients that I've gotten to work with too. I have so many clients that I've worked with from all over the world, each have their own background and story, and it's great to see how they're using their laser to impact their communities.
Which of Astanza's core values is your favorite?
Amy Yan: As the Client Success Manager, I think my favorite core value would be treat clients and team members like family. I truly take this to heart. All of the people that I work with on the day to day we get along so well. We're more than friends or more than team members. We are truly a family and whenever we get together it's so much fun. And as the Client Success Manager, I truly truly treat every business that I work with, every client that onboards, as if they were my own business and I try to do my best in executing all the services for them to ensure their success.