With AskNicely in place, we no longer have to spend time searching for positive reviews online and ask the users for permission to post them. AskNicely automates the entire process for us."
Luis Pardo
Head of Marketing, Zzish
We're able now to get in front of promoters and detractors and deal with the situation as it comes through automated and quickly."
Kate McQueen
Director of Revenue Operations, IntelliShift
The most significant impact is uncovering those key pain points that might affect one user that affects many, many more and we're able to address them right away.
Jonathan Schultz
Chief Design Officer, DriveCentric
We can immediately respond to our customers' feedback and find out what went wrong or what we didn't do or what we missed and not just continue on status quo and assume everything is just ok."
Rachael Molino
Supervisor, Office Pride
The integration capabilities and the automation features have really reduced the manual effort. All the information is in one platform and we can analyze the feedback at the same time, which is easier for us."
Arsenio Dondoyano
Technical Support Analyst, Brightly
Using AskNicely has improved the department scores for the task that we were given, it helps us to reach out to customers easier than actually having to go through the long process.
Towana Osias
Sales Specialist, Cinch Home Services